Last updated July 1st, 2020
Participation in the ShoeFan Rewards Program, formerly known as the Shoebuy Rewards Program ("Program") and the benefits of the Program are offered at the sole discretion of Shoebuy.com, Inc ("we," "us," or "our"). Eligible customers (as described below) may enroll.
Upon enrolling, you will be able to accumulate Points in your Rewards Account, as described below, which may be issued as Rewards Credit, which you may then use to shop at Shoes.com. ShoeFan Rewards Program Members will earn and accrue Rewards points for redemption as described below until the ShoeFan Rewards Program points expire or the Member leaves the Program.
All information collected and used to facilitate the ShoeFan Rewards Program is directly related to the Program's ability to provide value to the customer. The value of the ShoeFan Rewards Program to Shoes.com is customer retention or loyalty. We define this value as the incremental net revenue we receive from Program members as compared to non-members. The value may change based on customer activity, however, on average is $72 per customer per year.
ShoeFan Program Members may choose to leave the Program at any time by emailing firstname.lastname@example.org or calling 888-200-8414. If you leave the Rewards Program, any unused Rewards points will be voided upon completion of your request.
The Program is offered to individuals who are: (a) over 18 years of age; and (b) possess a valid, active and personal email address issued in that individual's name for access to the Program. Once enrolled, individuals become members ("Members," "ShoeFans," "you," or "your") in the Program.
Points and Point-earning activities shall be reflected in a widget displayed on the Website and may be recorded for review by the Website Owner. Points will be deposited within 30 days after they are earned. Any inquiries regarding Points not correctly deposited must be received by Shoebuy.com, Inc. within 60 days of the date of alleged accrual of Points. A Member's earned Points are not transferable. Members must be logged into the Website to earn, accrue and redeem Points.
Members will earn Rewards as described on www.shoes.com/info/rewards and www.shoes.com/info/faq-rewards or through a particular promotion through which a Member is invited to participate. Depending upon the Reward earned, the Member will either receive the Reward from the Website Owner or from the Platform Provider directly. If a Member disputes their Reward, they can contact us at email@example.com.
EXPIRATION OF POINTS
Points will expire six (6) months after the date they are earned, unless otherwise specified. Gift Points expire sooner as specified in Gift Point communication.
TERMINATION OF OR CHANGE IN PROGRAM
This ShoeFan Rewards Program may terminate at the sole discretion of Shoebuy.com, Inc., with or without notice. Notice of termination may be provided to Members in the manner that we deem reasonable, including but not limited to: posting such notice on the shoes.com Website, Facebook application, Twitter application, Pinterest application, or via email. Program termination may result in loss of accumulated Points Value, subject to applicable law, and the cancellation of all benefits and privileges associated with the Program. Members must redeem and use all Points before expiration or the effective date of termination. However, notice of early termination shall not be provided for any actions, petitions or adjudications associated with bankruptcy, insolvency, assignments to creditors, acquisitions, or material business interruptions of Shoebuy.com, Inc. or the Platform Provider.
Shoebuy.com, Inc. reserves the right to modify, suspend, and/or terminate the Program, without notice, in whole or in part, in the event of computer, programming, system errors, or other problems which are beyond our control and that affect our ability to proceed as intended. If the Program is not capable of running as planned for any reason, including those due to: (a) infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, or other causes which corrupt or affect the administration, security, fairness, integrity, or proper conduct of the Program; or (b) earthquake, flood, fire, storm, or other natural disaster, act of God, labor controversy, or threat thereof, civil disturbance, or commotion, disruption of the public markets, war, or armed conflict (whether or not officially declared), Shoebuy.com, Inc. reserves the right at its sole discretion to cancel, terminate, or suspend the Program without obligation or prior notice.
REWARDS PROGRAM MALFUNCTIONS AND CONDUCT
LIMITATIONS OF LIABILITY
THIS REWARDS PROGRAM AND ALL REWARDS ARE PROVIDED ON AN "AS-IS" BASIS AND WITHOUT WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Shoebuy.com, Inc. and Platform Provider are not responsible or liable for: (a) incomplete or incorrect information, garbled transmissions, and telecommunications failures or service interruptions; (b) a Member's use of the Participating Website, Points, or Rewards; (c) for typographical, printing, or other errors in the offer or administration of the Program; (d) errors, irregularities, or failures in: (i) awarding, accumulating, receiving, redeeming, or using Points; (ii) advertising; or (iii) accessing the Program; (e) mistakes in or changes to the Terms & Conditions, the selection, notification, or announcement of the Points or the distribution of Rewards; (f) any direct or indirect damage(s), loss(es), expense(s), or injury(ies) relating to or arising out of the design, manufacture, or use of any Rewards; or (g) any incorrect or inaccurate information, whether caused by web site users or by any of the equipment or programming associated with or utilized in the Program, or by any technical or human error which may occur in the processing of submissions in the Program. Shoebuy.com, Inc. assumes no responsibility for any error, omission, interruption, deletion, defect, or delay in operation or transmission, communications line failure, theft of or destruction or unauthorized access to, or alteration of, Points or Point accruing activities. Shoebuy.com, Inc. is not responsible for any problems, failures, or technical malfunction of any online systems, servers, or providers, computer equipment, hardware/software, players, or browsers, failure of email or Points or Point accruing activities due to or resulting from technical problems or traffic congestion on the Internet or at any web site or combination thereof, including injury or damage to Members or to any other person's computer related to or resulting from participating in or downloading materials from the Program.
All federal, state, and local laws and regulations apply. Program void where prohibited by law. Any tax liability connected with receipt or use of Points or Rewards are the Member's sole responsibility. Once a Member accumulates $600 (US dollars) worth of Points, whether or not those Points are redeemed and used for Rewards or accumulated over an extended period of time, the Member may be required to complete an Affidavit and Release, with Points subject to forfeiture if not returned within the stated time. Points or Rewards are not transferable in the event of death, as part of a domestic relations matter, or for any other reason. The sale or barter of any Points is prohibited.