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CUSTOMER SERVICE

Shoes.com's website is always open – with 24/7 online ordering – and you can always email us anytime. Prefer to speak to a customer service member? Just give us a call.

Phone Hours:

  • Monday – Friday, 8:00 AM – Midnight, Eastern Time
  • Saturday & Sunday, 8:00 AM – 11:00 PM, Eastern Time

U.S. Toll-Free Calls: 1-888-200-8414

International Calls: +1 617-451-2880

Email: service@shoes.com


HOME OFFICE

Address:

Shoebuy.com, Inc.
One Constitution Wharf, Suite 200
Charlestown, MA 02129-2025


PRESS

Alex Proelss
VP, Brand Marketing & Creative
617-936-6548
alex.proelss@shoes.com