We are in unprecedented times. With the ongoing spread of COVID-19 (coronavirus) and the incredible speed at which things are changing around us, we are continually adapting our operations and business. As of now, there is minimal impact to our site, service, and fulfillment of your orders. Our fulfillment teams are continuing to work diligently to ensure your order arrives as quickly as possible. With the safety of our associates and our customers top of mind, we are taking additional precautions in our fulfillment centers, including cleaning and sanitizing above and beyond our normal practices.
As always, our commitment to helping you find the perfect pair of shoes is unwavering. If you have any questions or issues, please reach out during our modified business hours: 8:00 AM - 6:00 PM ET. As call volume increases and our associates transition to working from home, we recommend contacting us through alternative methods like email and social media. We’ll get back to you as quickly as possible.