Before you, too, get dinged $5.99 for returning these shoes, BE AWARE that they're not the grey color pictured here. They're a creamy yellow-beige. I wish I'd noticed the other poster's comment before ordering these. While the shoes are nice in terms of fit and style, I have no use for shoes this color. I'll be writing to the Customer Service personnel about not being charged for this return, as their photo shows these shoes to be grey. I have confidence in this company's otherwise superior service and don't expect they'll charge me, after all, once they realize it's their mistake.