Naot always receives the highest ratings for comfort and I thought these would be an upgrade from my favorite Mary Jane flats. I tried walking in them on the area rugs in my home and the insoles actually hurt my feet! I feel like the arch support hit in the wrong area. It could just be my feet but I don't normally have 'picky' feet in other shoes. Also, these come only in European whole sizes and I wear a half size. I had to return these shoes. Online Shoes assisted me in the return process but you do NOT get FREE return shipping unless you are ordering another pair of shoes. I had to pay the return shipping. I will be using a different shoe retailer with truly free return shipping in the future.