I purchased these shoes for work to meet a requirement for black leather footwear with certain specs. For my job, I need comfort, not style, so the unfortunate appearance of these shoes was not an issue. They are quite comfortable, but I could use a little more support and cushion when I am on my feet for longer periods of time. I had previously purchased Apex Ambulator lace-up oxfords, which fit perfect in my normal size (9-1/2 W), but when I ordered the strap version in the exact same size, they were a little too big. I took a chance and wore them to work, but now I think I am going to try another pair a half size smaller (expensive do-over). I do have two issues with these shoes: One, mine are NOT as pictured; there is only ONE strap, not two. Second, no matter how hard I pull on the strap, I cannot get it to move to tighten it more snugly If I could get the strap a little tighter, I might be able to make the size 9-1/2W feel more secure on my feet, instead of trying the size 9W. Overall, I would say 3-1/2 stars.