This is a wonderful commuting pack - lightweight, extremely durable, machine washable (!!!!), and comfortable. I don't use the included folding board for dress shirts, but I do like that I can use it as structure for the bag when I want it and remove it if I want to be able to stuff the bag inside a larger one. It works well as a hiking day pack and a cycle commuting pack, and I'm very happy I made this purchase.
One thing to note: if you're trying to commute with a laptop, look elsewhere. This bag is not meant to hold one and you can tell the moment you put it inside. My lunch, change of clothes, and random documents fit nicely, but it becomes bulky and uncomfortable when I add my laptop - plus there's no padding to protect the computer.