Getting to know us.
Shoes: They aren’t just part of our name, they are our obsession. Not only are we here to offer you an unparalleled shoe-shopping experience, we are committed to offering a truly outstanding selection of the hottest styles from all the must-have brands. On our site you will find premium and popular labels like Asics, Anne Klein New York, Born, Clarks, Converse, Crocs, Dansko, DC Shoes, Sam Edelman, Kors Michael Kors, New Balance, Steve Madden, Via Spiga and others. No matter your shoe needs, dress shoes like pumps or oxfords, athletic shoes like runners or cleats, or boots from ankle to knee-high, we’ve got you covered.
Brown Shoe Company is a $2.6 billion, global, footwear company that puts consumers and their needs first, by targeting the strategic Healthy Living, Contemporary Fashion and Family platforms. We have more than 130 years of experience, passion and product innovation and operate more than 1,300 Famous Footwear and Naturalizer retail stores across the United States, Canada and China. We are an authority in casual and fitness footwear, and each year, more than 110 million consumers visit our 1,100 Famous Footwear stores and famous.com for nationally recognized brands and the latest styles at a value.
We also design, source and market many well-known wholesale shoe brands -- such as Naturalizer, Dr. Scholl's Shoes, LifeStride, Sam Edelman, Franco Sarto, Via Spiga, Etienne Aigner, Vera Wang, Avia and Ryka -- across multiple distribution channels. In addition to our retail and wholesale operations, we maintain a strong online presence with our ecommerce sites, famous.com, naturalizer.com and shoes.com. Visit brownshoe.com to learn more about us. Brown Shoe Company: feel good and live better... feet first!
At shoes.com, we're committed to providing each customer with the best service possible. We stand behind our products with a 60 day return period and pre-paid return shipping. From personal assistance to convenient, real-time order tracking, shoes.com is focused on customer satisfaction.
We know you share our passion for footwear. Feel free to contact one of our Customer Service Representatives with any questions, concerns or comments by calling 888-233-6743 or via email.